SQUARE Property Solutions provides property management for whole blocks of short term let apartments. From building management, arranging cleaning and laundry to maintenance and customer liaison we can provide a comprehensive service.
- Interaction with the marketing team to ensure smooth running of the building
- customer liaison after receiving the booking confirmation
- If in force remote entry system management - setting guests key codes, monitoring all check ins and check outs
- Interaction with guests and meet and greet
- Available to speak to guests between 9am and 5pm and 24h in emergency.
- Performance of regular maintenance checks
- Carrying out minor maintenance works- e.g. lightbulbs, fuses, boiler pressure
- Organisation of any major maintenance works- e.g. appliance repairs, plumbing/wiring issues
- Management of utility contracts
- Management of trade waste contracts
- Management of Wifi broadband
- Assisting guests with luggage storage before and after their stay
- cleaning and laundry management as one contract
- laundry hire provided by our sister company – commercial laundry.
- Supply of all consumables- shampoos, conditioners, tea, coffee, biscuits etc
- Dedicated cleaning team for site
- Work to the schedule.. 7 days per week/365 days per year.
- Regular visits of Site Supervisor, to ensure high standard of service.
- help with furnishing
- discounted rates on hotel bedding
We’d be delighted to hear from you to discuss your requirements.
One of our sites: http://www.booking.com/hotel/gb/malt-house-apartments.en-gb.html